I've just upgraded to the Harmony 1000, and talk about fantastic. Nice, easy to read screen and hard buttons, especially if you need glasses to read. Well worth the added price (since the RF receiver isn't bundled with the 1000).
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3 years ago, I purchased my first Harmony remote, the 768. At the time, I wrote that it was the best universal remote, bar none. I've since purchased a Harmony 668 for another setup, and have recommended various Harmony remotes to my friends. It was now time for me to update my home system.
Based on the numerous reviews, many over a year old, I was hesitant to give the Harmony 890 a try. I'm glad that I did! With the latest Harmony Software and firmware updates (which are automatically installed the first time you connect your devices), my experience has been excellent. And Amazon's price is outstanding - the same that local "discount" chains are selling the non-RF capable model.
I have had no problems configuring both the 890 remote and RF wireless extender under Mac OS X (Intel and PPC) and Windows XP clients. Clearly this is a different experience from the early adopters who bought this a year ago.
Some background - I'm an electronics geek and audiophile. My system is complex, and with more components (12) than the average home setup. In my opinion, if the Harmony can be configured to control all aspects of my environment, then it should handle any configuration as long as you have the patience to work through Harmony's setup wizards and lack of adequate documentation.
Initial setup is easy - install the Harmony software, connect and register, connect your devices (firmware will be automatically updated) and then specify what components you have, and what activities you want them to be in. If that's all you need to configure, there's not much work.
In my instance, I wanted all aspects to be controlled - changing sound modes on the amplifier depending on input source, switching to the optimal input on the TV monitor, controlling all component functions on the remote. This takes some time, and some learning through the sometimes quirky Harmony wizards. But in time, I was successful.
As I've mentioned in my past review of the 768, one of the real differentiators of the Harmony remotes is their ability to intelligently understand the STATE of various devices, and what commands are needed to establish a setting. For example, they will remember if your TV was last ON or OFF, what input it was set to, etc. For some devices, without separate settings for On/Off, or for selecting inputs, this is a lifesaver. And if the remote ever gets out of sync, you can just hit the Help button and it will prompt you through.
The included RF wireless receiver is great capability, allowing you to control devices in separate rooms without a line-of-sight from the remote to the components. However, I would recommend against using the RF receiver at first. Instead, configure the remote for all of your devices using the IR commands. Then, add the RF receiver and change your inputs. (See my separate review of the Logitech Harmony RF receiver for complete details).
Although the screen isn't very large, it is easy to read, providing 8 selections per screen. I prefer the Harmony 890's use of physical buttons to the touchscreen-only approach of other remotes, which force you to look at the screen each time.
Also a nice touch, the Harmony 890 has a motion sensor that will turn on the backlight when you pick up the remote.
There areas that could be improved:
> The included documentation is almost useless. Logitech attempts to be user friendly but in the process it ends up being so oversimplified it is of little use.
> Some remote commands (for example, the sound mode settings on my Sony receiver) cannot be learned except in "RAW" mode. This is not the standard Learning mode, and I only found it by searching various online forums.
> The Mac OS X client software can sometimes lose "focus", where it will stop responding to the keyboard (for example, for naming a learned command, renaming an activity, etc). It is easily worked around - just quit and restart the Harmony client software.
> The Harmony client software has a resizeable window, but the actual content doesn't adjust to fit the window size. this is annoying when setting up custom button settings.
> Once you add the RF receiver to your configuration, you must always plug it in and update it, even when you make a minor change that shouldn't affect the RF receiver. I'd recommend placing it (and plugging it to a power source) where it is easy to disconnect/reconnect from your system.
> You can only define 16 favorite channels for a TV activity. This would seem to be an easy change for Logitech (the remote itself is not limited to 2-screenfuls of information).
> The buttons are laid out for appearance not ergonomics. If you have trouble reading without glasses, it may be tough to read the labels on this remote.
Even with these limitations, I still give this a 5-star recommendation, and would recommend it without reservations.
Some tips:
1) Make sure you let the Harmony software update the remote AND the wireless RF receiver to the latest firmware
2) Remove the RF receiver from your initial setup, and configure for IR only. Once you're satisfied with all your settings and configurations, then it is simple to add the wireless RF receiver.
3) Configure the RF receiver to send commands to a specific channel (there are 4 different channels with 2 IR emitters on each wire) to minimize interference and improve performance. But, make sure if you do this that you label the IR emitter wires!
4) Harmony now has a Media Center device profile for the AppleTV. The trick is that you need to assign Volume Up to the Direction Up key, Volume Down to the Direction Down key, and Play to the Select key. When you do, the Harmony can control the AppleTV, even with the RF receiver, properly repeating commands to accelerate through the AppleTV menus. The profile is even smart enough to send the PowerOff sequence (hold down Play for 5 seconds).
5) If a learned command doesn't work, click on the "Custom" button at the bottom of the Learn IR screen, and then try to learn the command in "RAW" mode.
6) If you search the internet for "Harmony Remote icons" you can find several sites where people have gone through the work of creating custom icons for the Favorite Channels. This is something that Logitech should provide themselves, but they don't.
---
3 years ago, I purchased my first Harmony remote, the 768. At the time, I wrote that it was the best universal remote, bar none. I've since purchased a Harmony 668 for another setup, and have recommended various Harmony remotes to my friends. It was now time for me to update my home system.
Based on the numerous reviews, many over a year old, I was hesitant to give the Harmony 890 a try. I'm glad that I did! With the latest Harmony Software and firmware updates (which are automatically installed the first time you connect your devices), my experience has been excellent. And Amazon's price is outstanding - the same that local "discount" chains are selling the non-RF capable model.
I have had no problems configuring both the 890 remote and RF wireless extender under Mac OS X (Intel and PPC) and Windows XP clients. Clearly this is a different experience from the early adopters who bought this a year ago.
Some background - I'm an electronics geek and audiophile. My system is complex, and with more components (12) than the average home setup. In my opinion, if the Harmony can be configured to control all aspects of my environment, then it should handle any configuration as long as you have the patience to work through Harmony's setup wizards and lack of adequate documentation.
Initial setup is easy - install the Harmony software, connect and register, connect your devices (firmware will be automatically updated) and then specify what components you have, and what activities you want them to be in. If that's all you need to configure, there's not much work.
In my instance, I wanted all aspects to be controlled - changing sound modes on the amplifier depending on input source, switching to the optimal input on the TV monitor, controlling all component functions on the remote. This takes some time, and some learning through the sometimes quirky Harmony wizards. But in time, I was successful.
As I've mentioned in my past review of the 768, one of the real differentiators of the Harmony remotes is their ability to intelligently understand the STATE of various devices, and what commands are needed to establish a setting. For example, they will remember if your TV was last ON or OFF, what input it was set to, etc. For some devices, without separate settings for On/Off, or for selecting inputs, this is a lifesaver. And if the remote ever gets out of sync, you can just hit the Help button and it will prompt you through.
The included RF wireless receiver is great capability, allowing you to control devices in separate rooms without a line-of-sight from the remote to the components. However, I would recommend against using the RF receiver at first. Instead, configure the remote for all of your devices using the IR commands. Then, add the RF receiver and change your inputs. (See my separate review of the Logitech Harmony RF receiver for complete details).
Although the screen isn't very large, it is easy to read, providing 8 selections per screen. I prefer the Harmony 890's use of physical buttons to the touchscreen-only approach of other remotes, which force you to look at the screen each time.
Also a nice touch, the Harmony 890 has a motion sensor that will turn on the backlight when you pick up the remote.
There areas that could be improved:
> The included documentation is almost useless. Logitech attempts to be user friendly but in the process it ends up being so oversimplified it is of little use.
> Some remote commands (for example, the sound mode settings on my Sony receiver) cannot be learned except in "RAW" mode. This is not the standard Learning mode, and I only found it by searching various online forums.
> The Mac OS X client software can sometimes lose "focus", where it will stop responding to the keyboard (for example, for naming a learned command, renaming an activity, etc). It is easily worked around - just quit and restart the Harmony client software.
> The Harmony client software has a resizeable window, but the actual content doesn't adjust to fit the window size. this is annoying when setting up custom button settings.
> Once you add the RF receiver to your configuration, you must always plug it in and update it, even when you make a minor change that shouldn't affect the RF receiver. I'd recommend placing it (and plugging it to a power source) where it is easy to disconnect/reconnect from your system.
> You can only define 16 favorite channels for a TV activity. This would seem to be an easy change for Logitech (the remote itself is not limited to 2-screenfuls of information).
> The buttons are laid out for appearance not ergonomics. If you have trouble reading without glasses, it may be tough to read the labels on this remote.
Even with these limitations, I still give this a 5-star recommendation, and would recommend it without reservations.
Some tips:
1) Make sure you let the Harmony software update the remote AND the wireless RF receiver to the latest firmware
2) Remove the RF receiver from your initial setup, and configure for IR only. Once you're satisfied with all your settings and configurations, then it is simple to add the wireless RF receiver.
3) Configure the RF receiver to send commands to a specific channel (there are 4 different channels with 2 IR emitters on each wire) to minimize interference and improve performance. But, make sure if you do this that you label the IR emitter wires!
4) Harmony now has a Media Center device profile for the AppleTV. The trick is that you need to assign Volume Up to the Direction Up key, Volume Down to the Direction Down key, and Play to the Select key. When you do, the Harmony can control the AppleTV, even with the RF receiver, properly repeating commands to accelerate through the AppleTV menus. The profile is even smart enough to send the PowerOff sequence (hold down Play for 5 seconds).
5) If a learned command doesn't work, click on the "Custom" button at the bottom of the Learn IR screen, and then try to learn the command in "RAW" mode.
6) If you search the internet for "Harmony Remote icons" you can find several sites where people have gone through the work of creating custom icons for the Favorite Channels. This is something that Logitech should provide themselves, but they don't.
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